Support in the process of enabling victims and perpetrators of crime to come together to collectively repair and find a positive way forward.
Approx. 3hrs per week
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Suitable for -
Volunteer Role Title: Café Assistant
We are looking for volunteers to serve hot and cold drinks, cakes and pastries hygienically and maintain the professional presentation of the café.
Key Responsibilities:
- To provide a warm welcome and friendly, helpful customer service
- To comply fully with all Health and Safety and Food Hygiene Regulations at all times
- To prepare and serve teas/coffees, soft drinks,
- Use barista machine
- To serve cakes and pasties
- Collect payment from customers for refreshments etc
- Using the till
- To engage with customers in a positive manner and have a knowledge of the project
General Duties:
- Serving customers promptly and courteously and with a smile
- Ensuring drinks cakes and pastries served to customers is of a consistently high standard and well presented
- Clearance and clearing of tables
- Maintenance of a clean and tidy environment at all times in the café area
- Assisting in the set up and set down of the café according to procedure as required
- In accordance with Health and Safety Act 1974, to take care of own and customers Health and Safety at Work, this includes reporting any risks or potential hazards to Line Manager and Health and Safety Officer.
Skills required: - Reliability and punctuality - Respect for the rights of those people you are in contact with - Ability to negotiate and undertake a manageable workload and reasonable time commitment within your capacity - Ability to ask for support when and where it is needed - Excellent communication skills - Willingness to undertake relevant training (Health & Hygiene training will be given if necessary and briefings will be given on the development of the project) - An interview and a trial shift would be required.
Benefits:
Being part of a great team
Increasing confidence and learning front of house, customer service and barista skills.
Time:
4 hour time slots – 10 – 2pm and 2pm – 6pm.
Shorter shifts can be available if necessary.
Location
1, Station road, Wellington Telford TF1 1BY
A duty manager will be on duty at all times to supervise. Full training being given by Catering Manager
