Volunteer Telford

Volunteer Telford

Client Services Volunteer

Suitable for -

Opportunity Description

As a Customer Service Volunteer with Citizens Advice Telford & Wrekin, you will play a vital role in helping people access the support they need.

Often, you will be the first point of contact for clients seeking advice during challenging times. Working alongside our friendly team, you will help create a positive, welcoming, and supportive experience for everyone who contacts us.

We ask for a minimum of 8 hours per week, usually over one or two days. Flexible arrangements can be discussed. This would need to be for a minimum of 12 months.

Requirements

Who We Are Looking For: We welcome applications from people of all backgrounds and experiences. No previous experience is required. Friendly and approachable A good listener Organised and reliable Comfortable working with a wide range of people Willing to learn and work as part of a team.

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Valuing inclusion

Our volunteers come from a range of backgrounds and we particularly welcome applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from Black Asian Minority Ethnic (BAME) communities.

 

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Contact

  • Syer House (Suite 4), Stafford Park 1
    Telford
    Shropshire
    TF3 3BD

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