Suitable for -
As a Lead Volunteer, you will assist the shop manager in leading, managing and planning for the development of a shop team.
We’ll give you ongoing training and support to get you ready to lead a shift, train your team, and be left in charge.
Best of all you’ll be raising vital funds to support people facing poverty around the world.
About this role
At Oxfam, we believe in empowering you by giving you training and opportunities to learn new skills, develop old skills, and make the most out of your time with us.
For this key role, you don’t need to have any leadership or retail experience – we’ve got you covered. You can also get some lunch and travel costs too. Whatever you need, we’re here to help.
As a Lead Volunteer you’ll make a big difference while you develop your own skills that boost your confidence. In this role, we’ll support you to:
Effectively delegate responsibilities and coach individuals and teams
Improve your communication skills in this customer-facing role
Foster an inclusive environment where everyone feels welcome
Follow important policies around safeguarding, Health and Safety, and trading regulations
Opening, closing and managing the shop in the shop manager’s absence
Volunteering that works for you
Volunteering can be very flexible to suit you. Training to be a Lead Volunteer can take anything from a few weeks to several months – everyone goes at the pace that’s right for them.
If you’re not sure about this role but want to start as a standard volunteer, get in touch and we will find something right for you. By volunteering for a few hours a week, you will meet new people and have some fun for a good cause.
You do not need specific skills and experience, but the following will be useful:
Enthusiastic and committed to achieving shop aims and objectives and motivating others
Ability to work within Oxfam’s policies and shop guidelines
Ability to work collaboratively with the shop manager and the shop team Commitment to Oxfam’s values of empowerment, accountability and inclusiveness
Ability to work well as part of a team and under own initiative Helpful and friendly
Ability to deal in a tactful and professional manner with confidential information and sensitive situations
What's in it for you
Ongoing training and support
Gain valuable leadership experience
Some lunch and travel costs
Improve transferable skills and boost your CV
Grow your confidence and meet new people
We can be flexible around your education, family, work, or health etc.
Possible references for future employers