Volunteer Telford

Helping customers on the shop floor & providing good all-round customer service.

Promoting our campaigns and any in store sales to customers.

Working on window and shop displays to make them look their best.

Keeping the shop tidy, clean and well organised – some light housekeeping.

Helping your fellow volunteers and staff with customer queries.

Telford & Wrekin Council is advertising for more volunteers to join the Independent Appeal Panel dealing with primary and secondary school admissions and exclusion reviews. It is a requirement that the Local Authority’s School Admission Authority provides arrangements for appeals against decisions not to allow a child to attend a school or regarding a decision to exclude a child from a school within Telford and Wrekin.

The role

Admission panels comprise of three members to hear and determine appeals by parents who are not happy with the decision made about their child’s school placement. The panel is independent of the education authority and draws on a pool of lay and independent members to sit on particular appeals. This is an essential role that provides impartiality of decisions for parents and children in Telford and Wrekin.

Membership of the panel comprises of:

- People who have experience in education, who are acquainted with educational conditions in the local authority area, or who are parents of registered pupils in school. This can include current or previous head teachers, teachers, governors or parents

- Lay people, someone without personal experience in the management of any school or provision of education in any school except as a school governor or in another voluntary capacity.

Sales Floor Volunteer

Could you be the friendly face of your local British Heart Foundation shop in Wellington?

Our Sales Floor Volunteers are the first point of contact for customers when they enter our shop.

You will be greeting customers, helping them find the items they’re looking for and answering their questions, with help on hand from the shop team.

You will provide invaluable help in the running of the shop, keeping it stocked and attractively displayed.

We can accept volunteers from age 16.

We can reimburse reasonable travelling expenses and we provide tea, coffee and biscuits.

We are open 9.30am to 5pm Monday to Saturday

Telford & Wrekin Council is committed to ensuring that its Armed Forces Outreach Service promotes awareness of the Armed Forces Covenant whilst also engaging with members of the public to better understand the needs of our Armed Forces community. 

This Volunteer Project will enable us to better connect Serving personnel, veterans and family members with the appropriate services for their individual needs, to show them how to access these services, where to find them and to provide accurate contact information. 

Our volunteers will also provide a listening ear to assist with removing obstacles and barriers to accessing relevant services and will provide enduring support until issues are resolved.

What you will be doing

Your focus will be to help raise awareness of the Telford & Wrekin Armed Forces Outreach service by meeting and greeting our Armed Forces Community.

Opportunities include delivering local community Armed Forces Outreach events in venues across the borough including residential homes, local community centres and Live Well events etc.,

Providing information, advice, and support as well as signposting to relevant agencies including our Armed Forces Partnership Officer.

Keep up to date with training and latest developments so that you are best able to support our Armed Forces community.

Help set up and clear down events.

Impart information that can help and support our Armed Forces community.

Act in line with Telford and Wrekin Council policies, including data protection, confidentiality, safeguarding, health and safety and, equality and diversity.

Time commitment:

Veterans’ events can take place at any time during the working month. We would consult with our volunteers in advance to provide them with details of upcoming events, to see if they are available to offer their support with them.

We appreciate that volunteers give valuable time and are happy to fit with available times and days, although due to the nature of the service we provide we would appreciate a regular commitment and reasonable notice when unable to attend. Up to 2-4 hours a week.

Location:

Community spaces within the Telford area. However, consideration will be given to reduce travelling, and to any preferred location.

We will reimburse travel expenses including parking.

Training:

Online mandatory training including:

Armed Forces Covenant Training for Front Line volunteers.

The volunteer will report to and be supported by the Armed Forces Volunteer Co-ordinator.