Volunteer Telford

Role Purpose:

To support Small Woods’ new Giftware Shop as a retail sales assistant.

To act as an information point for The Green Wood Centre Site.

To promote Small Woods membership to interested members of the public/customers.

Main tasks: (All necessary training will be provided)

- To process customer purchases using ‘Square-up’ system and/or cash.

- To maintain accurate records and undertake ‘end of day’ procedures for sales

- To ensure shop displays are topped up, refreshed and well-presented.

- To act as a focal point for people requiring basic information about Small Woods and the Green Wood Centre site. To hand out leaflets as required

- To discuss the benefits of becoming a member of the Small Woods Association and to promote membership where appropriate.

The role involves visiting people, over 50, at home or meeting with them at another location, to provide company and help for them to build confidence in getting out and about.  Visiting at home can include accompanying people on short trips to the shops, cafe, or for a walk but this is not compulsory.

Why we need your help:

Financial administration is a vital operation in a busy office.  As a Financial Administrator you will have a great eye for detail and a head for figures to help us carry out our day to day financial processes and other administrative tasks.  You will need to help to make sure all donated money is banked, recorded and receipted accurately so that it can be put to good use in providing support.

What we need you to do:

- Prepare donations for banking.

- Keep a record of donations.

- Manage associated paperwork, such as counting forms and letters from donors.

- Check banking paperwork received from volunteers in the community for accuracy.

- Maintain the database.

What we can offer you:

- The opportunity to gain fantastic skills and experience within a supportive and professional team.

- To become part of the RABC volunteer family.

- Regular support from your Community Engagement team.

- Valuable experience in financial administration.

What we ask of you:

- To follow RABC’s policies and procedures.

- To complete documentation relating to the role.

NHS Shropshire, Telford and Wrekin are on the lookout for a Volunteer Community Representative to assist the Anticipatory Care Working Group.

Anticipatory Care is proactive healthcare and support, for people of all ages living with frailty, multiple long-term conditions and/or complex needs to help them stay independent and healthy for as long as possible at home, in the place they call home or in their local community.

Edna Boampong, Director of Communications and Engagement for NHS Shropshire, Telford and Wrekin, said: “This is an exciting opportunity for anyone who feels strongly about involving people in service development and closing the gap on health inequalities.

“Making sure that our services are designed and developed in ways that enable everyone in Shropshire, Telford and Wrekin to have the same opportunity to live a healthy life is one of our biggest priorities.

“This working party will have an important job of working with NHS staff to check they have considered the needs of all the people their service plans will affect.

As a Volunteer Community Representative, you will have the chance to really make a difference to our future services, improve people’s lives and their experience of health and care in the county.